It’s late on a Friday night. Your throat feels like you’ve been swallowing knives and your doctor’s office won’t be open again until Monday. You can’t stand it anymore so you head to your local emergency department (ED) to get some help. You check in and are asked to wait in a crowded waiting room. You’re uncomfortable, tired, and frustrated. After an hour you notice that someone who arrived AFTER you has just been called back. They weren’t bleeding or anything, they looked fine. What’s going on here? Half an hour later it happens again, someone comes through the doors and is immediately taken to a room. You decide it’s time to demand some answers. You ask the triage nurse how long you’ll have to wait, why she skipped over you. You’re sick, you’ve been waiting, you’re in pain. You’re also not dying. That is the priority in emergency medicine. Emergency departments are busy and the sickest patients need to be seen first. Nobody is in the back laughing at how long they made you...
What your nurse is really thinking